Return Policy
Return Window
You have 7 days from the date of delivery to request a return or exchange.
To be eligible, items must be unused, unwashed, and in their original packaging with all tags attached.
How to Start a Return
Contact us with your order number and the reason for the return — we'll confirm eligibility and share the next steps.
For Cash on Delivery orders, refunds are processed as store credit or bank transfer once the returned item is received and inspected.
For JazzCash/Easypaisa orders, refunds are issued back to the original payment method.
Non-Returnable Items
For hygiene reasons, innerwear and worn/washed items cannot be returned unless faulty or incorrectly shipped.
Damaged or Wrong Items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos — we'll arrange a free replacement or full refund.